Giggi provides a marketplace for simple temporary jobs, also known as gigs, to its users. Any user may act as an employer/poster or employee/tasker or both. A user may need help with certain tasks while being able to help others with some other tasks. It all depends on users’ skills and time.
Examples of such tasks are: Mowing a lawn, hanging a TV on the wall, assembling a furniture, loading/unloading some items, picking/dropping off something for someone, staying in a queue for someone else, babysitting, tutoring, etc.

You may use your phone number or your social media accounts to create your initial account and start browsing for jobs. By default, jobs will be shown to you based on your profile setting for skills and location. You may modify the filters to find jobs in other skill categories, locations, timeslots, price range, job type, etc.

Currently the job categories include teaching, gardening, housekeeping, delivery, home improvements, automotive, personal care, restaurant, office, warehouse, computer. Each category has its own sub-categories.

Each job can be posted as “Fixed rate,” “Hourly,” or “Bid.” Fixed rate: you are offering a fixed amount of money regardless of how many hours the job may take. In case you are not getting any applicants or chat with a prospect applicant and feel that you need to increase the price for him to accept the job, you may make such change while offering the job or just edit the amount in the job posting. Hourly: how much you are willing to pay per hour. The applicant will put the number of hours he thinks it will take him to do the job. You, then may simply select an applicant and accept the suggested number of hours or chat with the applicant(s) and agree on some amount before sending out the offer. Bid: you are putting the job out for applicants to bid on.

You may let the users know that you will provide the materials and/or tools needed to perform a job. For example, if you already have a lawn mower and just need someone to mow your lawn using your own lawn mower, you should check the box “Tools provided.” Another example is when you need someone to paint a room for you. You may buy the paint and paint rollers/brushes and let the users know that you will be providing the tools and materials by checking the boxes for “Tools provided” and “Materials provided.”

When this option is checked, the job will be given to the first applicant. Then the job will be removed from other users’ view so that no one else can apply.

“Remote job” is used for jobs without a location. Examples are “translating a document,” “testing an app,” “tutoring a subject virtually,” etc.

In order to post a job, you need to add a valid credit card to your profile. Once your profile has a valid credit card on file, you may start posting a job. If needed, you may include pictures and videos of the job so that the applicants have better idea what the task is.

Once you post a job, the applicants with the skills in that job category will see the job and depending of their schedule and willingness to do that job, they will start applying to your job. If the job is marked with “Auto Hire first applicant,” the job will be given to the first applicant who applies. Otherwise, you need to verify the applicants, their offered price (for hourly and bid job types) and their rating and if needed, chat with them. Once an applicant is selected, you should send him an offer. Once the offer is sent out, the applicants has a limited time to accept or reject it. If the offer is rejected, you may send him either a new offer with a different amount or continue with the next applicant. If the applicant accepts the job, we will deduct the amount plus the applicable service charges from your credit card and keep it in escrow with our third party financial service provider “Stripe.” At the scheduled day/time, the applicant will come to your job location and mark the job ‘Started’ and starts the job. Once the job is done, the applicant will mark the job “Completed.” At that time, you will have a limited time to either mark the job “Completed” or “Raise a dispute.” If no action is taken, the system will automatically mark the job “Completed” and releases the funds to the applicant

If the job passes your filter criteria, it will show on the map and in the list in the Gigs page. Simply click on it and then review the job and click on apply. If the job type is hourly, you should provide how many hours it will take you to perform the job. If the job is ‘bid’, you need to say how much you will charge to do the job.

It depends on the state of the job. If no applicant is identified and accepted the job, it is ok to cancel the job. If an applicant is identified and the job is cancelled close to the job’s start date (currently, less than 24 hours), a cancellation fee will be applied.

When an offer is already accepted, you may request to reschedule the job. In that case a new offer with the rescheduled date/timeframe will be sent to the applicant. The applicant may or may not accept the request. If rejected, you may either keep it as it is or cancel it and offer to others.

When the applicant marks the job ‘Completed’, you get a notification and then have a limited time to either mark the job ‘Completed’ as well or ‘Raise a dispute’. Once a dispute is raised, you may talk to the applicant and resolve the issue and then mark it as ‘Completed’. Until then, the money stays in escrow.

You (as the applicant), may chat with the employer and then decline the offer. The employer may or may not send you a new offer. That depends on what the parties agreed upon during the chat.

Yes.

Additional charges include the cost of the financial transaction (Stripe), and Giggi, Inc. service charges.

Currently, the payments are distributed weekly.

Open an existing job, on the top-right click on the copy/clone icon. This will populate a job posting page using that existing job. If needed, edit the data. Click the “Post” button to post the job.

When a tasker marks a job “Completed” the employer has a limited time to mark the job “Completed” or “Raise a dispute.” If no action is taken, the system will automatically mark the job “Completed” and release the funds in escrow to the tasker.

Currently, 14 days, if it is not offered to any applicant.